What Data We Collect and Why
When you open an account, we collect your name, email address, phone number, and the payment identifiers associated with your DANA, OVO, GoPay, or QRIS wallet. We also log your device type, IP address, and session timestamps to detect unauthorised access and keep your account safe.
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Transaction amounts and histories are retained for financial reconciliation and fraud prevention. We do not sell your personal information to third parties, and we share data with payment processors only to the extent required to complete a withdrawal or deposit you have initiated. Access to stored
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data depends on local law, and we cooperate with lawful requests from Indonesian regulatory authorities where local law permits. You may request a copy of your stored data at any time by contacting our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.